• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, the order will be cancelled and a refund issued.
• We do not ship COD orders.

• Contact us to arrange for any returns.
• Return request need to be within 30 days of receipt.
• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts.
• Orders submitted without the vehicles Vin are not subject to return.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Orders that have been lost, stolen, or damaged are protected by Extend shipping protection. please contact Extend with your email or contract number that appears on your order
• Customers that need to file a claim for a lost, damaged, or stolen package, can reach out to Extend through two communication channels:

1. Visit the Extend Customer Claims portal and chat with their digital assistant. Kaley is available 24/7 to help buyers with their claims.
2. Call Extend Support via a toll-free number at (877) 248-7707 between 9:00 AM and 5:00 PM CST, Monday through Friday.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.